if that doesn’t work, the other method is to disable the touch screen. A very helpful member came up with a bat script to toggle it here: https://discord.com/channels/1092531988520517692/1097980553631891498/1119684368877752370
Onscreen Keyboard will not show up when clicking on text fields
try rebooting/hard resetting device first
Before swaping SSD, sign into device and update the BIOS via the My ASUS app
The bios that ships with the device has less than optimal, and sometimes just unusable experience
Touch screen unresponsive after coming out of sleep
If you go into the device manager and disable the i2c hid device and reenable it fixes it till locks again. not ideal but works
this issue has been reported to ASUS for further investigation
ASUS is aware of this issue and is investigating internally
This Guide was posted 6/20 that seems to have fixed steam games: https://www.reddit.com/r/ROGAlly/comments/14ejfjr/deadzone_fix_i_think_steam_only/
Triggers not registering 100%, or require alot of force to get full activation
This is a known to the community issue and requires you to go into Armory Crate and change the trigger range
SD Card failures/Currupted Data After Few Days of Use
We have started to see issues with various SD cards stop working in the Ally after a few days use
Some cards flat stop working (Lexar UHS-II) or work on other card readers, just not the one in the Ally
Games stored on the SD card stop launching/running correctly
We are monitoring the issue and trying to find commonalities, and updating ASUS with any findings
Card readers are also causing the system to be unresponsive and hand until the card is pulled
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.